Reel Repair by Alan Tani

General Maintenance Tips => Smoothdrag.com => Topic started by: Rickb on April 19, 2017, 11:38:39 PM

Title: Placed my first order today with Dawn
Post by: Rickb on April 19, 2017, 11:38:39 PM
  Hi Y'all
    Ordered a few things today and she was willing to deal with someone as incompetent as me ;D
naturally I ended up calling a few minutes later to add something (brain fog) and it wasn't a problem.
    Awhile later I was very surprised when she took the time to call me back and double check order
    Thanks for the great service!! Nice lady to deal with!
   Rick B
Title: Re: Placed my first order today with Dawn
Post by: Rickb on April 21, 2017, 08:11:12 PM
.  Got my order already! ordered late Wednesday and got it this (Friday)morning. Fast and friendly service will order again
  She's a smoooooth operator
Title: Re: Placed my first order today with Dawn
Post by: handi2 on April 21, 2017, 11:17:28 PM
Her and her company is first class. I spend a few thousand with her every year and she goes out of the way to make sure all customers are happy and taken care of.

Keith
Title: Re: Placed my first order today with Dawn
Post by: steelhead_killer on April 22, 2017, 02:00:25 AM
She sets an impossible high standard that all vendors should aspire to.  Best of the best IMHO!~

Andy
Title: Re: Placed my first order today with Dawn
Post by: Dawn on April 28, 2017, 03:53:49 PM
Thanks !!!   ;D ;D
Title: Re: Placed my first order today with Dawn
Post by: David Hall on April 28, 2017, 07:18:25 PM
Yep a few times I thought she was sending me parts before I ordered them, that's how fast they arrived.
Title: Re: Placed my first order today with Dawn
Post by: Dave Bentley on April 29, 2017, 04:00:17 PM
Quote from: Rickb on April 19, 2017, 11:38:39 PM
  Hi Y'all
    Ordered a few things today and she was willing to deal with someone as incompetent as me ;D
naturally I ended up calling a few minutes later to add something (brain fog) and it wasn't a problem.
    Awhile later I was very surprised when she took the time to call me back and double check order
    Thanks for the great service!! Nice lady to deal with!
   Rick B


Yes, the "Dawn Service" (pardon the pun) to Australia is also awesome. Very high standards indeed.
Title: Re: Placed my first order today with Dawn
Post by: Cor on April 29, 2017, 07:22:35 PM
Even from South Africa I've always received efficient and helpful service and I only spend small dollars.
Title: Re: Placed my first order today with Dawn
Post by: biggiesmalls on May 22, 2017, 04:28:27 PM
Dawn is probably one of the nicest, most efficient business owners I've worked with. She's great for anything you need, can't wait until I need to place another order!