Shimano parts - What's the status in your part of the world?

[jurelometer]

A quick update on my part;

I've gotten some good info from a service tech in Sweden, who's been really helpful regarding updating me on the situation, when it comes to reel parts available.

A few things have changed since we had Shimano parts stocked here in Norway. The biggest difference is that back then (the arrangement ended 2 years ago), I could order parts as I needed them, and from one part, to as many as I needed.

Now quite a few of the smaller parts are arranged in bags that cannot be opened, to sell individual parts, so I have to buy the whole (small) bag. I really lost hope there for a while, because I read the Excel sheet in a way that the prices listed, were per item. Luckily, I had misunderstood, and the prices were for the complete bag per part. For me, it's actually not a bad deal - I am always in need of shims, washers etc for reel repairs.

I made my first order for the Torium 20 earlier this week, and I hope that it will arrive shortly. The tech wrote that he would also send me some reel grease and oil, which was a nice gesture. From what I read about a year ago, I believe that Shimano will stock parts for reels that are 5 years old or newer, but I don't know this 100% for sure.

So I hope that it will be possible to get hold of various parts after all

Thanks for the update!

It seems wasteful to require people to buy parts that they don't need in order to get the part that they do.  For professional repair services this can amount to a lot of useless parts and higher costs.

There is another recent thread on Shimano USA and Canada individual parts being labeled as discontinued, but actually orderable if you go through an undocumented set of steps to find them:

https://alantani.com/index.php/topic,38811.msg457153.html#msg457153


It seems pretty clear at this point that Shimano is going through some changes on the parts side of the house, but exactly what the new situation will be remains to be seen.

-J

[Keta]

I hope they get it together, I really like their reels.