I ordered some bearings on the 'bay. Seller claims some glitch meant he didnt get notified of the sale and didn't send out my order til after I complained. Ok I'll take your word for it, these things happen. And to their credit they got it out that day. But then they arrive and I noticed one of them feels a bit off. So I hold it up to the light (open bearing) and see it's missing one of the balls. Contacted them again, no response.
Now this bearing is a $1 item. The shipping was more $.
Like, I don't wanna give someone with otherwise great feedback a review along the lines of "had to wait an extra week for them to eventually ship a defective part" but I hate to say it's a valid summary. And I get that it's a $1 bearing and maybe that's the risk you take. But dang it I'm not a satisfied customer.
back in the day when it was only PayPal, they had partial refund option on original transaction
fast, easy, no fees (actually, proportionate reduction of original fees)
very convenient for "not as described, but not worth shipping back"
send a photo of bad bearing + link for partial refund instructions, in case of newb seller
If they do not reply to your report about the Faulty bearing whether it cost 2 cents or a hundred dollars in a timely manner then they NEED NEGATIVE FEEDBACK as they earned it . Granted it may only be a Dollar but I work hard for my Dollars.
In my book they have 2 strikes already ....lol
Give them a decently worded negative rating. They can then fix it and explain what happened.
Can't just get away with it, this is how online shopping works and it is absolutely necessary that we give honest feedback, how else are us buyers able to ascertain who the unreliable sellers are.
The Negative feedback is like Hitting a Mule in the Head with a 4x4 .
It get's there undivided attention to do something .
I might look at it a little differently —
Look at the sellers other feedback from buyers.
If there is a pattern of this type of behavior — by checking out the ratings and comments — I would leave Negative feedback.
If he is 100% good — or at least 99%+ — I would leave neutral or no feedback. I would also cite specifics that could be backed up with email or message records.
Then just forget about it — and move on.
In this day and age of Covid, which has caused many stressors ranging from end of life issues, financial, family, employment, and dozens more — with the next few years at best, uncertain — and maybe much worse — we can sometimes just look the other way and know that others are not handling things as well as they should — but we can move on with what we can control — our attitudes and our integrity.
And, let's face it — a $1 bearing, that cost the seller 20 cents — is not worth the hassle, IMO.
Or, we can dig in with righteous indignation — and run that $1 transaction into the ground.
Speaking for myself — I know from experience that approach only makes me feel better for a nano-second — but the after-effects of my behavior (although warranted) stays with me for years.
Yeah, it's not right — but weigh the options — then take a sensible approach — whatever you decide that path is.
Just my opinions.
Best, Fred
Fred of course is Right .
But if the guy proves out to be a CROOK he needs the appropriate action taken .
I pretty much agree with Fred, but geez, what does one expect on $1 bearing? It sure isn't going to be high quality. Take a good photo and ask for a prepaid return shipping label and then request a full refund. That's the standard process. He'll probably issue a full refund and tell you to keep all of them. Give the guy a chance to make things right. Dishing out negative feedback "just because" is a bunch of BS. Don't gain a reputation for giving negative feedback. Sellers can block you, you know.
whaddareyadoin' buyin' $1 new BB's, anyway ??? ...even bulk
to economize, go down in rating rather than reputability
ballpark $3 good ABEC-3 is fine... ABEC-5 for spool on new-toy lo-pro ;D
they'll last fine -- don't need 10-tubes, except really common sizes for your spinners
Thank you everyone for the commentary. For what it's worth I waited a day and a half before posting my comments here, and have intentionally withheld the sellers name to not bash them on here out of the hopes they will do something to fix this.
I did end up going back and leaving negative feedback, but i wasnt rude about it and I will happily remove it. I gripe a lot but I'm not a vindictive person in general.
Theres a hobby shop locally with this same size bearing (intended for RC use) for $8 a pair. I may just do that and call it a day.
The bearings you are sourcing sound like steel bearings with the chromed steel balls.
Keith
Quote from: handi2 on August 10, 2021, 07:51:59 PM
The bearings you are sourcing sound like steel bearings with the chromed steel balls.
Keith
Yeah, you get what you pay for.
you didn't fall for FastEddy, did you? ::)
Quote from: philaroman on August 10, 2021, 08:21:00 PM
you didn't fall for FastEddy, did you? ::)
Not naming names. And I didn't fall for anything, I gambled on something. It's a freshwater reel. Figured it was worth the dice roll. Didn't expect an incomplete bearing. I didn't know that was the type of thing I needed to check for.
As far as lessons go, this one was pretty cheap. And the other bearings are useable. I'm gonna go back and delete the negative review. Or at least change to neutral.
I may have forgotten to hit submit on my review or something, because i can't find it to delete it. And i want to, because even though they never responded to the email i got an envelope today with a replacement bearing in it.
Things go wrong on a daily basis. For all of us. Including in the services we perform for others. What matters is how you address those errors, and they made it right. So that's that, and I'm glad i wasnt more of an A-hole about it.
I just wish he'd answered my email, I went and bought a replacement locally between then and now.
They probably read the Good reviews that were posted here ::)
Glad it worked out, Jason —
Best, Fred
All's well that ends well. Hopefully more than one lesson wasn't learned on this ordeal. :)
I gotta say, not too many crooks looking to score just a dollar.
I recently bought 3 reels on ebay that claimed to be "ready to fish" but were fixer uppers. I have never left but one other negative feedback . This jackwagon never responded to me about the reel condition until after I left the negative feedback. Then all of a sudden he was concerned. He had my money, and could care less until I left negative feedback. I told him he was lucky for me to respond to him at all.
Quote from: Rancanfish on August 12, 2021, 11:49:31 PM
I gotta say, not too many crooks looking to score just a dollar.
True but they all gotta start somewhere ::)
Quote from: Rancanfish on August 12, 2021, 11:49:31 PM
I gotta say, not too many crooks looking to score just a dollar.
The following commentary is not relative to this specific instance where the $1 product was defective, not a scam. But I gotta say, a counterpoint to that is that the easiest way to turn a scam into a long term profit is to make the individual victims' losses small enough that it's not worth the effort of pursuing.
There's a lot of products for sale that the seller knows for a fact is worthless, but they make a killing selling it because return shipping is comparable to the purchase price of what's being returned. If i gotta pay $4 to ship back something that cost $5 the trip to the post office will take up more than $1 worth of my time. People just chalk it up as a lesson learned and the grift continues.
Tow truck companies in my area violate florida law on a daily basis, by cruising around apartment complexes looking for a car with a flat tire or expired tag, when by law they're supposed to wait for a complaint from property manager. In fact some have been observed popping people's tires on slow nights. but trying to bring any consequences against them would cost a lot more time and effort (AND $$$) to fight them in the name of what's good and decent. So while many fantasize about getting revenge and bringing down the whole corrupt system, many end up just paying their $200 to the person who stole their car, and driving away grumpily.
There is a company here in Tampa advertising nice apartment rentals for crazy good rent prices in this insane market. Theres a $20 application fee, which is fully refundable, but only in the first 3 days. Well the apartment doesn't exist. The address is a fake # on a real street. And they just don't respond to emails until after 3 days, so no fees are getting refunded. Now if they were accepting $800 security deposits and pulling this stunt, they would have been shut down by now. But at $20 lost most people just write an angry review on google and move on with their day with $20 less to their name. I saw this while i was looking for a new place. Thankfully something smelled fishy so I did some googling before applying.
There are so very many more examples of this.
Ok. I wasn't talking about tow truck companies or apartment rentals either so what is 'relative' only applies if you say so?
If you don't want to hear opinions, don't offer up yours. Simple solution to a non problem.
Quote from: Rancanfish on August 13, 2021, 04:18:59 PM
Ok. I wasn't talking about tow truck companies or apartment rentals either so what is 'relative' only applies if you say so?
If you don't want to hear opinions, don't offer up yours. Simple solution to a non problem.
I was merely commenting on an aspect of the concept. Making a counterpoint and using unrelated examples on a very generalized comment should not imply that I didn't want to hear or don't appreciate you sharing your opinion.
So because i was apparently unclear, I'll start over. Thank you for contributing to the discussion, but I disagree with your position, for the reasons stated above in the first paragraph, and I'll use the following paragraphs to share completely unrelated examples I've seen firsthand that support my position. And i apologize if I worded it in a way that made my intent unclear.
Thanks for that. But my comment was off the cuff, and really I have not taken a position. This is a reel repair site and I'm here for the fun and sometimes challenge of reel repair, so welcome to the site, too. I'm not further inclined to debate the merits of statements when I come here for my interest in reel repair.
P.S. But reading your response I wanted to say I admire your debating ability. You are well spoken. So I will defer to others that would enjoy a debate. Not really my forte.
"Weiiiil, then, I's not to well speakin, but I gots ta put sometin down bout mah speriences."😜
Ordered a classic spincaster NIB. Guy selling it was in Finland. Nice box with typical wear, reel looked perfect on the outside. This dude was good at giving himself little "outs" with his wording; ""probably" never been used". When it finally came, with extra shipping costs, a twist of the spool/rotor cover and yeah, spool 1/2 full of old lookin line. Some slight rub marks on the rotor and pick-up pin from line winding. I waited on giving him a bad review and emailed him about it. I used words like; irresponsible, kinda deceptive, please check something easy like this out first, before misleading me, etc., etc.
Guy wrote back with an apology, and that I could get a refund. Ok, that was cool. So, I thought he might have access to lots of those Abu reels as he belonged to some collectors/fishing club. I asked him try'n get me a tool, and the owners manual, and we could call it good. One positive email back form him about a search... Then nothing, despite repeated emails back from me. I think he just waited me out.
This happens too often on eBay descriptions. I'd be willing to pay a little extra for honesty, I think. You know, make a exception for small things as long as there is complete disclosure. How can you miss something like that, unless...
I watched a good u-tube from Canada about those tow-truck scammers. They scan the air waves for accidents and can show-up even before the police. Once the scam company gets the vehicle on their lot, the storage charges start piling-up.
Quote from: Rancanfish on August 13, 2021, 05:06:34 PM
Thanks for that. But my comment was off the cuff, and really I have not taken a position. This is a reel repair site and I'm here for the fun and sometimes challenge of reel repair, so welcome to the site, too. I'm not further inclined to debate the merits of statements when I come here for my interest in reel repair.
P.S. But reading your response I wanted to say I admire your debating ability. You are well spoken. So I will defer to others that would enjoy a debate. Not really my forte.
Hey man, we're all family here. I enjoy your posts and appreciate your input. I realize my reply came across kinda sarcastic and that wasnt intentional. I hope all is going well with the move.