Reel Repair by Alan Tani

General Maintenance Tips => Ordering Reel Parts => Topic started by: bigbaitbigfish on April 12, 2012, 05:29:11 PM

Title: Okuma Cedros Parts
Post by: bigbaitbigfish on April 12, 2012, 05:29:11 PM
Since Okuma customer service does not answer the phone or return messages, can anyone help me find a handle shaft for my cedros cj55s? It broke on its FIRST outing, not very happy with the reel. Part no is 25030059
thanks!
Title: Re: Okuma Cedros Parts
Post by: alantani on April 12, 2012, 05:35:43 PM
danny should get back to you eventually.  how many days has it been?
Title: Re: Okuma Cedros Parts
Post by: bigbaitbigfish on April 13, 2012, 01:16:16 AM
I get a different name on the VM each time I call, but has been close to a week and call every other day or so?

I have the spare left handed retrieve shaft, any secret to using that without unscrewing it by reeling against pressure (if that made sense)?
Title: Re: Okuma Cedros Parts
Post by: bigbaitbigfish on May 07, 2012, 12:15:51 PM
Would you happen to have a contact number or email? Still no answer from Okuma and I only get voicemail when I call.
Title: Re: Okuma Cedros Parts
Post by: JGB on May 08, 2012, 03:11:25 AM
Try calling Ron at Okuma. He gets backed up once in a while but will give it his best for you.
909-467-8112.

or email him with your parts request:

ronald@okumafishing.com

Jim N.
Title: Re: Okuma Cedros Parts
Post by: bigbaitbigfish on May 18, 2012, 06:03:11 PM
Great, thanks! Hoping to hear back from them soon...