Reel Repair by Alan Tani

Conventional and Bait Casting Reel Rebuild Tutorials and Questions => Penn University => Topic started by: Tunanorth on March 17, 2020, 04:50:52 PM



Title: PENN Service Department temporary closure
Post by: Tunanorth on March 17, 2020, 04:50:52 PM
At PENN, we take pride in the durability of our world-class products. We also believe in providing the best consumer service possible, including through our Philadelphia-based reel service and repair team. Unfortunately, as required by new government regulations in response to the Coronavirus, the PENN facility responsible for parts, service, and reel repair will be closed through March 30th. At this time, we ask that you do not send reels for repair until April 1st, 2020. Any reels already onsite will be in our safekeeping until we resume regular operations. We will continue to update you on this situation via the PENN social media channels and website.

 

Tony DuBeck

PENN Fishing Tackle

Reel Services Supervisor

215-228-6377

Anthony.Dubeck@purefishing.com

 


Title: Re: PENN Service Department temporary closure
Post by: Donnyboat on March 17, 2020, 09:20:49 PM
Thanks for the info Tony, you sure this is not a April fools Day joke, cheers Don.


Title: Re: PENN Service Department temporary closure
Post by: Tunanorth on May 13, 2020, 08:38:41 PM
Things are looking up!
It sounds like manufacturing businesses of this type in PA should be able to open by June 1.


Title: Re: PENN Service Department temporary closure
Post by: alantani on May 14, 2020, 12:09:42 AM
good to hear!!!!


Title: Re: PENN Service Department temporary closure
Post by: Bryan Young on May 14, 2020, 02:16:28 AM
Good to hear Tony.


Title: Re: PENN Service Department temporary closure
Post by: Keta on May 14, 2020, 02:19:02 AM
Thanks for the good news Steve.


Title: Re: PENN Service Department temporary closure
Post by: Tunanorth on May 26, 2020, 04:59:18 PM
Further update!
Looks like City of Philadelphia's "non-essential" ban is extended to June 5, which means Tony and crew won't really start until June 8.
They have a huge backlog to clear out, so definitely add a few weeks before they get totally back on track.


Title: Re: PENN Service Department temporary closure
Post by: foakes on May 26, 2020, 05:30:37 PM
Thanks for the update, Steve --

And the best to Tony and the crew at Penn!

Tony, I am going to send you a personal email later today.

Best,

Fred


Title: Re: PENN Service Department temporary closure
Post by: Ron Jones on May 26, 2020, 05:32:47 PM
I'm just glad the light at the end of the tunnel isn't a train.
The Man


Title: Re: PENN Service Department temporary closure
Post by: Tunanorth on June 10, 2020, 07:44:09 AM
Back up and running!