Just curious if anyone has ever had to file a dispute with Paypal for receiving a product different than described or never receiving their product?
PayPal is really good about getting your money back but it takes a while.
I've had a couple claims....PayPal did right by me !
Have filed a few. Several were sellers where I never received anything, and I was made whole by PP fairly promptly. Have had situations where received items were damaged, and I believe in every event, the seller themselves stepped up and made it right, usually with a total or partial refund. So, for me, track record has been very good.
Frank
Had Better luck with Pay Pal, well Faster than with E-bay.
Pay Pal actually had a FREE Postage return on 1 item per year I used to get my money back on E-bay .Don't know if they still do .
Lady sent me a Damn fish bowl instead of a Nice Reel I paid for . What a Fiasco ........My reel was NEVER Found .
I had to send the Fishbowl Back on my Nickel before FLEA BAY would return my money for the Sellers SCREW UP.That's where I found out about Pay Pals one time per year return shipping .Course you have to had Paid with pay pal .
Let us know ho it turns out for ya. Hope it turns out GOOD.
No problems with pay pal. I got scammed and they took care of it even though I was stupid.
I am just curious as to most people's experiences.....
It's worked OK for me a couple times but it's too much work to post it all here.
For me PayPal has always worked well. Have never had problems but good to know that they fix it when it occurs.
PayPal can be cumbersome to deal with sometimes. Try to keep everything simple. I wish there was a better alternative, but I won't buy anything on the big auction site unless it goes thru PP.
Frank
only once so far, item not received. Paypal was quick and easy to get my money back..
I buy ebay gift cards for transactions . I don`t trust them with bank information. Ebay customer relations is trying my patience, what a merry go round they can be ...
I had a late delivery, contacted pay pal, and they got my money back very quick pay pal, very easy to deal with,I only buy items on line now, making sure I pay through pay pal, or I dont make the deal, i resentely quoted my bank card number for a couple of items, not long after some one was using my details, they brought one item for AU$15, and another for AU $46, so we closed that account, got new card with different pass word, but will only buy on line using pay pal, cheers Don.
Sorry, I forgot to mention, the account that pay pal uses, only has a small amount of money in it, If we make a deal then we place more funds into it, cheers don.
No problem with PayPal. Keep your emails etc for submission of complain/claim.
I've never had an issue buying items from websites, forums or auction sites but with the uptick in scammers these days I thought I'd ask....
Some great tips in here, thanks for participating!
Yeah. Good stuff to know. Have a PP account but don't use it too often. Only when seller requires it and I really want the item. Never had a problem yet.
Joe, That sounds like a good idea, but how do ya pay for the eBay gift cards?
Quote from: Gfish on September 25, 2022, 03:35:15 PMYeah. Good stuff to know. Have a PP account but don't use it too often. Only when seller requires it and I really want the item. Never had a problem yet.
Joe, That sounds like a good idea, but how do ya pay for the eBay gift cards?
I buy the card at the corner store with cash . There is no fees involved and you use it like a credit card . IT leaves you with a balance so you know if you need to buy another card . No personal information is attached . If and when it get hacked all you loose is the little balance on the card 10- 30 dollars maybe and it helps me from doing a lot of impulse buying ...
If I want to buy something online the first thing I check is whether or not they accept PayPal. If they don't I look elsewhere. Amazon purchases, which are rare indeed, are the only occasions I don't use PayPal. On another note, since I don't sell I don't have any bank account tied to my PayPal account. To heck with PP on that aspect, they tried to force it ten years ago with verification. I used an old bank account with $10 in it for a little while. When the bank wanted more $ in it or was going to charge a monthly fee I refused and closed the account. Been fine with PP ever since.
The way I see it, I have double protection. If PP won't do something I can always dispute it on the credit card. 8)
Quote from: oldmanjoe on September 25, 2022, 04:14:40 PMI buy the card at the corner store with cash . There is no fees involved and you use it like a credit card . IT leaves you with a balance so you know if you need to buy another card . No personal information is attached . If and when it get hacked all you loose is the little balance on the card 10- 30 dollars maybe and it helps me from doing a lot of impulse buying ...
Way too much rigmarole for this old man. ;D
I don't mean to hijack this thread but this is related. Last month I made an online purchase at what appeared to be a legitimate online Case knife vendor. They used the official Case logo and case artwork so they looked right. I would have used PayPal but they didn't have PP on their site (the do now) so I paid with my credit card. Their communication sucked so I investigated (GoggleEarthed their address) and it was a Walmart parking lot in Las Vegas. So I filed a claim with the CC company and they refunded me but they could still take the refund back if the vendor prevails.
I have always prevailed with PayPal and/or eBay...but they take their time. I recently had an eBay vendor ship the package to the wrong address and then convince eBay to close the case in her favor (and they did). At that point I had to get USPS involved and they reversed their decision. I always feel safer with PP but it can be a PIA.
Quote from: PacRat on September 25, 2022, 05:23:04 PMI made an online purchase at what appeared to be a legitimate online Case knife vendor.
My experience was similar. I learned to go to the bottom of the home page, click on the contact link. If it doesn't work, it's a scam. Your package was most likely delivered, empty, to a community mailbox near you...like you see in some neighborhoods and apartment complexes. This practice allows you to track your package. USPS will verify delivery but won't get it back for you or tell you exactly where it went. I googled the sender address and it was a vacant lot in St. Louis.
I went so far as finding out the site registration info and discovered names that I couldn't pronouncce.
They actually delivered to my home. It was just a cheap trinket...a little chain necklace. I think they do this so that the credit card companies don't (can't) press charges. I believe they know that they will lose but in the meanwhile they've had access to our revenue stream. I've forwarded all the photos and emails to my CC company and Case knives. Here's a screenshot from their site:
(https://alantani.com/gallery/37/14769-250922201635-371931128.png)
(https://alantani.com/gallery/37/14769-250922204948-371942051.jpeg)
Here's what the official Case site looks like. Different knife though but you can see that they went to great lengths to look legitimate.
I should have taken more time to look at details. There were a lot of grammar and spelling issues. Things like 'Fold Knife' rather than 'Folding Knife'. Also "High quality and inexpensive" should have also been a tell because American companies just don't talk like this...well they do but they would have said it differently.
I'm just posting this so you guys can be extra careful and know what to look for.
Just think of the time it took to build this site, go through all the USA approval processes...that have NO vetting.
My adventure was for a brand new 24-249 (with wood knob) handle for 9.99 and I added some other reel parts to get free shipping. I should have known that nobody makes a handle for a 249 cause nobody cares!
Just shows how far scammers will go to create a fake inventory that includes a 24-249.