alan tani @ alantani.com fishing reel repair rebuild tutorial Lifetime Warranty Transferable?
Reel Repair by Alan Tani
September 23, 2019, 01:18:43 AM *
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Craigen
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« on: May 04, 2019, 07:30:33 AM »

I'm selling my new SGN.  I was asked if the lifetime warranty is transferable to next owner.  I already sent in the warranty card with my name and serial number of the reel.
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mike1010
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« Reply #1 on: May 04, 2019, 07:49:58 AM »

I asked Truth/Siegler this question a while back, and they said that the warranty follows the reel forever.  Can't beat that with stick.

Mike
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foakes
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« Reply #2 on: May 04, 2019, 08:10:45 AM »

I really admire and appreciate that type of service and standing behind their products.

For me, it accomplishes much consumer good will and confidence — more effective than any multi-million dollar advertising campaign could ever do.

I also appreciate companies that stand behind their products even without a receipt — instead of relying on the fact that most consumers do not register or keep all of their receipts from years prior.

Had a good experience yesterday with Maglite — no proof of purchase required — just send the flashlight in, and they will take care of it by either a repair or replacement — so long as it is not an abuse or battery leaking issue.

Good service doesn’t need to ask questions — it is just plain old fashioned good service — that is becoming rarer and rarer, today.

We need to make a list of these great companies — so that our members can patronize their products.

I keep a small list for my personal use.

The other reality, that few of us realize — even though a firm states in writing that they have a lifetime guarantee on their products — generally a good company’s promises, will only be for 40 or 50 years — and that is more than long enough for most of us.  Why is this?  Because a firm comes into existence, creates great products, then when it is time to retire — and the kids do not want to buy or run the company — it is sold to another firm that does not honor the original guarantee’s and warranties made by the original firm.  No big deal — just the way life works.

Best,

Fred

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“We are all made better and stronger than our excuses”

There are ten reasons to consider when choosing your next fishing reel.

The first is to pick a reel you like — The other nine reasons don’t matter.
Craigen
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« Reply #3 on: May 04, 2019, 09:05:03 AM »

Thanks for the info.
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oc1
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« Reply #4 on: May 04, 2019, 12:35:33 PM »

That would be an interesting list Fred.  I guess Craftsman tools may be the best known example.  My father-in-law used to buy buckets full of old mechanic tools for next to nothing at the Aloha Stadium Swap Meet.  If he found a damaged Craftsman tool he would march into Sears without a scrap of paper and get a new one.  I guess that's about over now that Sears is going under.
-steve
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Dominick
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« Reply #5 on: May 04, 2019, 12:48:10 PM »

That would be an interesting list Fred.  I guess Craftsman tools may be the best known example.  My father-in-law used to buy buckets full of old mechanic tools for next to nothing at the Aloha Stadium Swap Meet.  If he found a damaged Craftsman tool he would march into Sears without a scrap of paper and get a new one.  I guess that's about over now that Sears is going under.
-steve

Steve the Craftsman name was sold to Black and Decker.  Same name (same quality?).  Dominick
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Leave the gun.  Take the cannolis.

 Give a man a fish and he will eat for a day. Teach a man to fish and he will sit in a boat all day drinking beer.
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« Reply #6 on: May 04, 2019, 08:22:38 PM »

That would be an interesting list Fred.  I guess Craftsman tools may be the best known example.  My father-in-law used to buy buckets full of old mechanic tools for next to nothing at the Aloha Stadium Swap Meet.  If he found a damaged Craftsman tool he would march into Sears without a scrap of paper and get a new one.  I guess that's about over now that Sears is going under.
-steve
Steve the Craftsman name was sold to Black and Decker.  Same name (same quality?).  Dominick
Thanks Dominick.  That explains why the Craftsman name showed up at Ace Hdw and K-Mart.  Same lifetime guarantee??  Never been a fan of Black and Decker stuff.
-steve
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