Balzer AT16 - Customer needs A/R repair

[mizmo67]

Hi Guys,

We had a customer contact us looking for an A/R repair on one of these.
We have no parts source and no background.

German reel Balzer AT16

Anyone IN HERE who DOES work on them? *** EDIT *** because the P&S Authorize Reps DON'T

If so, I'd like to send the customer on to you?

Please let me know, thanks!
~Mo

[STRIPER LOU]

Hi Moe, maybe these guys can help:
                                                      P & S Tackle
                                                      Warminster Pa.
                                                      215 674-8604
Authorized Rep.

Good luck, regards, ..  Lou

[mizmo67]

He tried them already.

They said they don't do the repairs.

Nice, huh? They need to update their website.

[boon]

Balzer is just re-branded Omoto.

The AT16, I'm fairly sure, is just an Omoto Poseidon S16-2

You could try contacting Omoto directly, they're actually fairly responsive.

[mizmo67]

Thanks for trying, Lou!

Boon, that's interesting. I'd never heard of either company before this.

I'll see if that helps him?
Thanks!

[boon]

They are a pretty big manufacturer of reels out of Taiwan, they rebrand as a few other things including Qualia and Pelagic Hypa.

They are decent quality reels for a good price.
I haven't looked inside the S series reels but the smaller VS10 is very well built.

What's wrong with the AR on his?

You can email them on omoto@omoto.com.tw, dunno how helpful they will be as it's not Omoto branded but if you just need schematics and you're willing to pay for parts they should be fine.

[mizmo67]

Here's the problem he's describing
Could be he's got it set wrong, or he damaged it first trip out.
I don't have enough information:

It might just be the way I am setting the drag since it was only its second trip out but every time I set the drag to a setting it gives and spins backwards.

[boon]

These reels have a very simple and robust AR, it's just a sprung double dog arrangement on the right side plate onto a ratchet gear, no fancy AR bearing or anything like that.
If I had to take a guess, I'd bet they've had the sideplate off it and the dogs haven't gone back in the right place.

EDIT: Is it possible he's just not setting a meaningful amount of preset on the drag?

[mizmo67]

I'm staring at a picture of the reel online thinking the same thing myself.

Two trips out, if he hasn't had it apart, and I don't think he has..how much damage can it have taken?

It's got to be in the preset...

I agree...going to ask him to tinker with it.

[mizmo67]

I'm so medicated my brain is in ultra low gear atm..

[Wolli]

thats my idea too or the ar-springs are not correct insertet.
I know the Balzer Sales Manager and call him tomorrow.

Wolli

[RiverAngler]

BIG kudos to you, Mo, for helping a customer that's not Penn's. above and beyond service like that earns customers for life. Even when you don't feel well.

[Bryan Young]

I'm sure you could send him to Alan and we will take care of him... When I say we, I really mean Joey. 😉😂😂😂😂😂

[mizmo67]

Will see what happens.

We try!