all these years, we've been calling it the wrong thing.........

Started by alantani, March 13, 2019, 05:22:20 PM

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alantani

think about it.  what most of us do is not reel repair.  it's custom work and restoration.  it's crazy to spend 2, 3 or 4 hours on a reel and only charge $20.  right?  but that is what most of us do.  for me, a star drag reel is $20 to 40 for service, plus the cost of parts and return shipping.  restoration work should be "by the hour."  so should anything custom - gear sleeves, handle upgrades, frames. 

this is restoration, not repair. 

send me an email at alantani@yahoo.com for questions!

Reel 224

Quote from: alantani on March 13, 2019, 05:22:20 PM
think about it.  what most of us do is not reel repair.  it's custom work and restoration.  it's crazy to spend 2, 3 or 4 hours on a reel and only charge $20.  right?  but that is what most of us do.  for me, a star drag reel is $20 to 40 for service, plus the cost of parts and return shipping.  restoration work should be "by the hour."  so should anything custom - gear sleeves, handle upgrades, frames. 

this is restoration, not repair. 





Alan: I made the same mistake at first when learning the reel restoration and custom parts, I am still learning pricing.

Joe
"I don't know the key to success,but the key to failure is trying to please everyone."

Keta

I have 5 Shimano Tekotas and 3 Penn reels that I'm currently working on in the same situation with now.  I had to beat two of the Tekotas apart and have 3-5 hours each into them, and one still isn't done.  $20 divided by 5 hours sucks.  I can make better $ collecting cans and bottles off the street and it is cutting into the time I could be wiring boats for real money.  The next batch is Diawa reels and they look tough on the outside but they are for a good friend so money is not involved.
Hi, my name is Lee and I have a fishing gear problem.

I have all of the answers, yup, no, maybe.

A man who carries a cat by the tail learns something he can learn in no other way.
Mark Twain

MarkT

Quote from: alantani on March 13, 2019, 05:22:20 PM
think about it.  what most of us do is not reel repair.  it's custom work and restoration.  it's crazy to spend 2, 3 or 4 hours on a reel and only charge $20.  right?  but that is what most of us do.  for me, a star drag reel is $20 to 40 for service, plus the cost of parts and return shipping.  restoration work should be "by the hour."  so should anything custom - gear sleeves, handle upgrades, frames. 

this is restoration, not repair. 



That's called servicing the reel!
When I was your age Pluto was a planet!

Reel 224

Quote from: MarkT on March 13, 2019, 05:49:21 PM
Quote from: alantani on March 13, 2019, 05:22:20 PM
think about it.  what most of us do is not reel repair.  it's custom work and restoration.  it's crazy to spend 2, 3 or 4 hours on a reel and only charge $20.  right?  but that is what most of us do.  for me, a star drag reel is $20 to 40 for service, plus the cost of parts and return shipping.  restoration work should be "by the hour."  so should anything custom - gear sleeves, handle upgrades, frames. 

this is restoration, not repair. 



That's called servicing the reel!


??? ??? ??? ::) If you do your own work.

Joe
"I don't know the key to success,but the key to failure is trying to please everyone."

steelfish

Quote from: Keta on March 13, 2019, 05:48:09 PM
$20 divided by 5 hours sucks.  I can make better $ collecting cans and bottles off the street

I keep saying that to myself a lot of times amigo.

the only thing that keeps me from losing the mind is that I still enjoy working on reels, so thats 3/4 of the payment.

same deal when restoring a old and beat-up rod with a good salvable blank
The Baja Guy

Gfish

Hmmm... So there's repair/restoration/customization. Repair = part replacement or part tweaking. Restoration = cleaning and possibly part tweaking. Customization = part replacement upgrades. Do you bill seperately for these diffrent things?
Tryin to envision it kinda like the insurance industry/medical-dental(profession?) industries set things up. It takes me alota time tryin to figure out the invoice/bills/reciepts they give me. I know they just want me to pay & not ask questions and most people probably do, but I've caught errors and unethical BS a couple of times. "A $190 charge for a consultation fee!?, all you did was ask me if I was "ok" after you finished the root canal!"
Fishing tackle is an art form and all fish caught on the right tackle are"Gfish"!

Midway Tommy

It's rightly called "Charity".  ::) Form a 501C3!   :o , or, on a different note, maybe the client should form the 501C3 so the work could be considered a "Charitable Contribution".  ;D
Love those open face spinning reels! (Especially ABU & ABU/Zebco Cardinals)

Tommy D (ORCA), NE



Favorite Activity? ............... In our boat fishing
RELAXING w/ MY BEST FRIEND (My wife Bonnie)

Donnyboat

$190 consulting fee, thats about AU $ 260, now tommy thats not charity, its a B'''''''''' rip offfff, cheers Don.
Don, or donnyboat

David Hall

I only repair for myself and my buddies for price of parts only and I don't take on outside projects.  Last thing I want to do is reel repair.

alantani

i've always tried to keep my prices low, which is probably why i have such a backlog.  there was actually a time when i only charged for parts!
send me an email at alantani@yahoo.com for questions!

Reel 224

"I don't know the key to success,but the key to failure is trying to please everyone."

foakes

When I first started over 40 years ago — it was $8 + parts — and I would pick up and deliver, if necessary.

Some of these reels would take me 8 or 10 hours — I would work on any kind of reel to learn.

No one knew that I was getting my education by working on their reels!  They actually were under the impression that I knew what I was doing.

As the years rolled past, prices went up a little because of inflation, cleaners, equipment, and the fact that I was getting too much business because I was so cheap.

Now, a complete disassembly, cleaning, service, lube, tune, and adjust runs an average of $30 + parts.

Some are $20, some are closer to $35.

A big part of what we do, and how busy we are — boils down to experience, reputation, and fairness.

As for charging by the hour, that would not be fair to me — since I can complete a reel from scratch in less than an hour.  Some less experienced guys might take 6-8 hours on the same reel — and only give the client half the quality that I think I offer.

Think of it this way — let's say I need my transmission rebuilt...


An apprentice takes 25 hours — and an experienced journeyman can do the job in 7 because he has done 1000 in the past — and he knows the tricks and tips for a better job when completed.

Now the shop flat-rate book calls for 16 hours of labor.

I will pay for the 16 hours all day long — and go with the experienced guy — even though it only took him 7 hours.  Time is no measurement of quality — experience is.

Same thing with heart surgery — guy who has done 3000 successfully — or the guy with a few under his belt?

As to upgrades — just a flat fee, plus the service, plus the parts.

And...it is always nice to give a client more than they expect.  A few items free, some extra work, or?

I generally try to do that also.  I think we all do.

Sometimes I get a client who just wants a some specific parts replaced.  I generally respectfully refuse those jobs, unless I can also check over the entire reel, do a complete disassembly, cleaning, and lube.

Like most of us on here — it has to be done right & professionally.

If we wouldn't fish it ourselves — it is not completed — no exceptions.

And one last thing — we are respected and appreciated more, if we charge a fair price.  If we do it too cheap — neither the client nor we will appreciate that.  Folks don't want to be gouged — they just want a good job at a fair price. 

So if we do not value our work and skill — why would anyone else value it?

Best,

Fred
The Official, Un-Authorized Service and Restoration Center for quality vintage spinning reels.

D-A-M Quick, Penn, Mitchell, and ABU/Zebco Cardinals

--


If your feeling down and don't know what to do
     Just hold on til tomorrow
Let go of the past
     Wrap your dreams around you
Live every day like it's your last

thorhammer

Quote from: Midway Tommy on March 13, 2019, 08:26:04 PM
It's rightly called "Charity".  ::) Form a 501C3!   :o , or, on a different note, maybe the client should form the 501C3 so the work could be considered a "Charitable Contribution".  ;D


I thought your 501C3 was a left handed Abu I don't have. that's why I don't make any money :)

Midway Tommy

Quote from: thorhammer on March 14, 2019, 01:55:26 AM
Quote from: Midway Tommy on March 13, 2019, 08:26:04 PM
It's rightly called "Charity".  ::) Form a 501C3!   :o , or, on a different note, maybe the client should form the 501C3 so the work could be considered a "Charitable Contribution".  ;D


I thought your 501C3 was a left handed Abu I don't have. that's why I don't make any money :)

;D ;D ;D 8) 8) ;D ;D ;D
Love those open face spinning reels! (Especially ABU & ABU/Zebco Cardinals)

Tommy D (ORCA), NE



Favorite Activity? ............... In our boat fishing
RELAXING w/ MY BEST FRIEND (My wife Bonnie)