Mikes reel repair-doesn't answer mail

[Ken_D]

as·ser·tion     /əˈsərSHən/Noun:     A confident and forceful statement of fact or belief

sus·pi·cion     /səˈspiSHən/Noun:   A feeling or thought that something is possible, likely, or true.

No worries, WB... It's free enterprise....Me, I spend around 1000-1100.00 annually with Mikes, so I have a mini-inventory and rarely need things yesterday. But that said, for folks in a hurry, well, you got something there.  As far as bearing false witness goes, Nope, I have been OK on that account.  It's unlucky you've had lemons instead of lemonade, But I've had some rough dealings with outfits on both side of the border, so I know the feeling. Cheers, KD.

[CiCiColes]

Hi there Carl,

If I am the new hire you're speaking of, then I apologize I did not provide a better experience. I tried to reference your previous orders to refresh my memory but see that your last order we shipped was placed in 2010. Unfortunately I did not start until late 2011 but again, if we have since spoken, my apologies I did not live up to my promise. I don't expect you to change your opinion at all, as everyone is entitled to their own. If there is anything I can do to atleast make up for your past troubles though, don't hesitate to contact me at mikesreelrep@gmail.com.

Cierra

[Keta]

I've never dealt with Mike's but I feel we should give Cici a chance and see if she can make things better.

[conchydong]

I've never dealt with Mike's but I feel we should give Cici a chance and see if she can make things better.

X2

[CiCiColes]

Thanks you two!

[BeachBob]

i haven't ordered from mike's in quite awhile, but my first order - with the good help of ken_d - went smoothly and i had the goods inside of a few weeks, which was just fine considering i'm in jersey.  it's good to hear that cici is on board to help out and i wouldn't hesitate to order from mike's again.  ymmv.
 

[broadway]

Cierra,
   I tried PM'ing you to no avail, but was wondering if you can tell me which trail I might be able to find your courier on horseback who's supposed to have my 4 o-rings (Saltiga sa30) in his satchel that I ordered on March 4th? I'm no postal expert, but does it really take 7+ weeks to send a birthday card to someone to Canada?  I know things happen with our postal service and customs, but can this happen all the time like Mike's claims? ...just asking
Thanks
Dom

[bluefish69]

Dom

Try Causeway Tackle on L.I you might get them faster.

Mike

[Bryan Young]

Dom, try contacting Daiwa directly in Cypress, CA.  Send them a email with your order and call 8 your credit card number.

[broadway]

Looks like that's what I''ll have to do, Bry.
I hate when a company charges your card and doesn't send goods.
If I don't get a response from Cierra by mid-week I'll be calling Amex to cancel my order.
I'm not convinced it takes this long to get reel parts from Canada to the US... are there any other Canadians on this site to set the record straight, eh?
Good luck if you ever order from these guys... this was my last try.
Thanks
Dom

[philaroman]

well, it's quite possible that your package is stuck in US Customs & some idiot is researching your o-rings, to make sure they're not bomb parts...  that still doesn't excuse your PM's being ignored -- that's just bad business

[MFB]

Good luck, my parts arrived eventually Cierra assured me it wasn't their usual business practice though.

http://alantani.com/index.php?topic=9969.0

Rgds

Mark

[broadway]

It is their usual practice by the amount of complaints you see posted all over the internet.
Well, after I get the o-rings there won't be any more problems... this was my last shot with them.
Dom

[broadway]

So, after my email yesterday I miraculously got an email from them with no explanation... it just says status- shipped.
This is my last time EVER ordering from Mike's.  It took them 8 weeks to ship out my o-rings, so let's see how long to get through customs now.
I'll keep ya posted on the situation.
Dom

[Shark Hunter]

I guess they found that Horse.